Legal Document

GDPR Compliance

How we collect, use, and protect your personal data under EU regulation

Last updated: March 2026

Introduction

Stream4k.tv is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) (EU) 2016/679. This page explains your rights and how we handle your personal information.

This GDPR notice applies to all users who access our website or use our services from the European Economic Area (EEA), the United Kingdom, and other jurisdictions with similar data protection requirements.

Data Controller

For the purposes of the GDPR, Stream4k.tv is the Data Controller responsible for your personal data. This means we determine the purposes and means by which your personal data is processed.

If you have any questions about how we handle your data, wish to exercise your rights, or have concerns about our data practices, you may contact us directly via the details at the bottom of this page.

Data We Collect

We collect only the personal data necessary for providing our services. This includes:

  • Account data: Name, email address, username, and encrypted password when you register or subscribe.
  • Billing data: Payment method details processed securely through our payment processor. We do not store full card numbers.
  • Usage data: IP address, device type, and connection logs for fraud prevention and service optimization.
  • Communication data: Messages you send to our support team via email or WhatsApp.
  • Technical data: Browser type, operating system, and approximate geographic region derived from your IP address.

We do not collect special categories of sensitive personal data such as health data, racial or ethnic origin, or political opinions.

Legal Basis for Processing

Under the GDPR, we rely on the following legal bases to process your personal data:

  • Contract performance (Art. 6(1)(b)): Processing necessary to provide you with our subscription services, including account management and billing.
  • Legitimate interests (Art. 6(1)(f)): Processing for fraud prevention, service security, and improving quality of service.
  • Legal obligation (Art. 6(1)(c)): Processing required to comply with tax and financial reporting requirements.
  • Consent (Art. 6(1)(a)): For optional activities such as marketing communications, where we will request your explicit consent.

Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of all personal data we hold about you.
  • Right to Rectification: Ask us to correct inaccurate or incomplete personal data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten") under certain conditions.
  • Right to Restriction: Ask us to restrict processing while a complaint or accuracy query is resolved.
  • Right to Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us using the details below. We will respond to all legitimate requests within 30 days.

Data Transfers & Retention

Stream4k.tv may transfer personal data to third-party service providers outside the EEA. Where such transfers occur, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

We retain your personal data only as long as necessary: account data for up to 12 months after closure, billing records for up to 7 years for tax compliance, and server logs for up to 90 days for security monitoring.

Your right to complain: If you believe our processing of your data infringes the GDPR, you have the right to lodge a complaint with your national supervisory authority.

Exercise Your Data Rights

Contact our team to submit a data subject request or ask questions about our GDPR compliance.