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Refund Eligibility Period:
After acquiring a subscription or service from STREAM4K.TV, you have a 24-hour timeframe to request a complete refund, termed as the 24-Hour Refund Eligibility Period.
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How to Request a Refund:
To initiate a refund, get in touch with our customer service team within the 24-Hour Refund Eligibility Period. Furnish essential details, including your order number and the reason for your refund request. Refunds will be processed using Cryptocurrency
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Refund After the Eligibility Period:
If a refund request is made, a service charge of 20% will be deducted to cover services and resources utilized during that time.
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Refund Process Time:
Upon approval of your refund request, please allow up to 7 business days for the refund to reflect in your account. Processing times depend on your bank or payment provider.
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Exceptional Circumstances:
Outside the 24-Hour Refund Eligibility Period, refund requests may be considered on a case-by-case basis. However, a £8.99 service charge will still apply.
Final Decision: Decisions on refund requests by STREAM4K.TV are considered final.
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Changes to the Refund Policy:
STREAM4K.TV retains the right to modify this refund policy at any time without prior notice. Periodic reviews of our policy are recommended.